Privacy Policy

NEEMCCO, Mumbai, India (“NEEMCCO”, “we”, “us” or “our”) respects your privacy. This Privacy Policy describes how we handle personal information collected through our Website.

1. Scope

This Privacy Policy explains how NEEMCCO collects, uses, shares and protects personal information when you visit www.neemcco.com (the “Website”) or contact us through it. By using the Website or submitting information to us, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the Website or submit any information to us.

This Privacy Policy should be read together with our Terms and Conditions.

2. Information We Collect

Information you provide to us. When you submit an enquiry, request a quotation or sample, or otherwise contact us, we may collect:

your name and job title;
your company or organisation name;
your email address, phone number and country;
details of your enquiry, including products, quantities and intended application; and
any other information you choose to share with us.

Information collected automatically. When you visit the Website, certain information may be collected automatically, such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website and the date and time of your visit. This information may be collected through cookies and similar technologies (see Section 9).

3. How We Use Your Information

We may use your information to:

respond to your enquiries and requests;
prepare and send quotations, samples and product information;
communicate with you about our products and business;
verify buyers and assess enquiries, including for regulated products;
operate, maintain, secure and improve the Website;
understand how visitors use the Website;
comply with legal, regulatory and compliance obligations; and
protect the rights, property and safety of NEEMCCO, our customers and others.

4. Consent

Where required by law, we process your personal information on the basis of your consent, which you give by submitting information to us or continuing to use the Website. We may also process information where it is necessary to respond to your requests, to comply with the law, or for our legitimate business purposes. You may withdraw your consent at any time by contacting us (see Section 16). Withdrawal will not affect processing carried out before it, and we may not be able to respond to your enquiry or continue business dealings without the necessary information.

5. Sharing of Information

NEEMCCO does not sell your personal information. We may share your information only as follows:

with our affiliates and group entities, for the purposes described in this Privacy Policy;
with service providers who help us operate the Website or our business, such as hosting, IT, email and logistics providers, who are permitted to use it only to provide services to us;
with government, regulatory, customs or law enforcement authorities where required by law or where we believe disclosure is necessary to comply with legal obligations or to protect our rights;
in connection with any legal claim, dispute or proceeding; and
in connection with any reorganisation, merger, sale or transfer of all or part of our business.

6. International Transfers

NEEMCCO is based in India and deals with customers in several countries. Your information may be stored or processed in India or in other countries where we or our service providers operate. By submitting information to us, you consent to such transfers. We take reasonable steps to ensure your information remains protected in accordance with this Privacy Policy.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain business records and to meet legal, regulatory, tax and compliance requirements. When information is no longer required, we will delete it or make it anonymous where reasonably practicable.

8. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide information to us at your own risk, and NEEMCCO shall not be liable for any unauthorised access or disclosure beyond its reasonable control.

9. Cookies

The Website may use cookies and similar technologies to enable its functions, remember preferences and understand how visitors use the Website. You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the Website work.

10. Third-Party Websites

The Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and NEEMCCO is not responsible for their privacy practices. Please review the privacy policies of any third-party website you visit.

11. Your Rights

Subject to applicable law, you may request to access, correct, update or delete the personal information we hold about you, or withdraw your consent to its use. To make a request, contact us using the details in Section 16. We may need to verify your identity before acting on a request. We may retain certain information where required by law or for legitimate business purposes, such as maintaining transaction records or resolving disputes.

12. Marketing Communications

We may send you information about our products where you have contacted us or have an existing business relationship with us. You can ask us to stop sending such communications at any time by contacting us.

13. Children

The Website is intended for business and professional users and is not directed at persons under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.

14. Changes to This Privacy Policy

NEEMCCO may update this Privacy Policy at any time by posting the revised version on this page. Changes take effect immediately upon posting. Your continued use of the Website after any change means you accept the updated Privacy Policy. Please check this page regularly.

15. Governing Law

This Privacy Policy is governed by the laws of India, and the courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any dispute relating to it.

16. Contact Us

For any questions or requests regarding this Privacy Policy or your personal information, please contact:

NEEMCCO

Address: 79F, Shamaldas Gandhi Marg, Pathakwadi, Lohar Chawl, Kalbadevi, Mumbai, Maharashtra 400002.